Remote Tax Consultant - CPA/EA Expert Help

Intuit, Inc.; Reading (Berks County); Remote; USD 33,000 - 50,000; Part time

Job summary

Intuit, Inc. is seeking a tax expert to assist customers using TurboTax products in a fully remote role in the United States. You will provide expert tax guidance, prepare returns, and explain tax terms in plain language.

The position emphasizes customer delight, training, and KPI-driven performance. Candidates must hold an active unrestricted credential (CPA/EA/Attorney), have 2+ years of 1040 experience, and be able to work at least 20 hours per week.

Qualifications

• Must possess active unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.
• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain related state licenses, permits, or bonds and an active PTIN.
• Willing to work a minimum of 20 hours per week; Circular 230 knowledge a plus.
• Proficient with technology and software; strong verbal and written communication skills.

Responsibilities

• This is a virtual, customer-facing role; you will be using our video communications software to interact with customers.
• Help TurboTax customers with tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality customer interactions using deep knowledge and empathy.
• Leverage government sites and resources to deliver accurate answers in everyday language.
• Apply defined practices and policies to troubleshoot inquiries and document interactions.
• Meet KPI metrics and participate in pilots and training as required.

Skills

Tax preparation

Customer service

Communication skills

Video interaction

Education

CPA/EA/Practicing Attorney credential

Tools

Smartlook

Job description

Intuit, Inc. is seeking a tax expert to assist customers using TurboTax products in a fully remote role in the United States. You will provide expert tax guidance, prepare returns, and explain tax terms in plain language.

The position emphasizes customer delight, training, and KPI-driven performance. Candidates must hold an active unrestricted credential (CPA/EA/Attorney), have 2+ years of 1040 experience, and be able to work at least 20 hours per week.