Remote Tax Associate — Virtual Tax Prep Expert

Intuit, Inc.; Palm Springs (CA); Remote; USD 31,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a tax‑savvy professional to assist TurboTax customers fully online. You will guide customers through federal and state returns, provide tax explanations, and ensure accurate, compliant filings using our software tools.

The role emphasizes clear communication, empathetic service, and adherence to training, with the flexibility to work remotely across the United States. Experience with TurboTax or similar tax software is preferred.

Qualifications

• 2+ years of federal and state 1040 tax returns for at least 30 clients per season using commercial tax software.
• Active PTIN and able to obtain related state licenses/certificates
• Willing to work a minimum of 20 hours per week
• Bilingual English/Spanish is a plus
• Strong customer service and communication skills

Responsibilities

• This is a virtual, customer-facing role; you will use video software to interact with customers.
• Provide tax advice and assist with full service return preparation and signature
• Answer product/software questions and perform tax calculations
• Document customer interactions and meet KPI metrics

Skills

Customer service

Strong communication

Video/phone interaction

Problem solving

Tools

Tax software

Job description

Intuit, Inc. is seeking a tax‑savvy professional to assist TurboTax customers fully online. You will guide customers through federal and state returns, provide tax explanations, and ensure accurate, compliant filings using our software tools.

The role emphasizes clear communication, empathetic service, and adherence to training, with the flexibility to work remotely across the United States. Experience with TurboTax or similar tax software is preferred.