Remote Tax Associate — 2+ Years Tax Returns

Dev; Jacksonville (FL); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) savings plan with matching

Paid sick leave

Employee stock purchase plan

Product discounts

Free copy of TurboTax Live

Job summary

A global technology firm is seeking a remote Tax Associate with over 2 years of tax preparation experience. In this role, you'll help customers complete their taxes using TurboTax products, provide tax advice, and ensure accurate documentation of interactions. Strong customer service skills and experience with commercial tax preparation software are required to succeed in this position. Join us in empowering clients to navigate their taxes with expertise and support.

Qualifications

• 2+ years of paid experience filing 30 or more federal and state individual tax returns.
• Active PTIN or Intuit Academy Level 1 badge with recent tax return experience.
• Excellent customer service skills and a passion for helping clients.

Responsibilities

• Help customers complete their taxes using Intuit TurboTax products.
• Provide tax advice and full service return preparation.
• Utilize video communication software to interact with customers.

Skills

Customer service skills

Tax preparation software

Communication skills

Problem-solving

Job description

A global technology firm is seeking a remote Tax Associate with over 2 years of tax preparation experience. In this role, you'll help customers complete their taxes using TurboTax products, provide tax advice, and ensure accurate documentation of interactions. Strong customer service skills and experience with commercial tax preparation software are required to succeed in this position. Join us in empowering clients to navigate their taxes with expertise and support.