Remote Tax Advisor | Video Support & Prep Expert

Intuit, Inc.; Washington (District of Columbia); Remote; USD 31,000 - 39,000; Part time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers with federal and state returns in a fully remote, virtual role. You will provide expert guidance, tax calculations, and explanations of terms, helping customers complete their taxes accurately.

The role requires 2+ years of tax return experience, active PTIN, state licenses, and strong communication skills. You’ll work from home, using video and web tools, and support a high-volume customer base across the United States.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Active PTIN (Preparers Tax Identification Number) required or able to obtain.
• State licenses, certificates, permits, or bonds as applicable.
• Working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.

Responsibilities

• Virtual, customer-facing role using Smartlook video software.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and troubleshoot using company policies.
• Meet KPI metrics and participate in pilots, projects, and validations.
• Complete required training and professional development as determined by the business.

Skills

Tax preparation

Customer service

Video/remote communication

Research skills

Problem solving

Effective written/verbal communication

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers with federal and state returns in a fully remote, virtual role. You will provide expert guidance, tax calculations, and explanations of terms, helping customers complete their taxes accurately.

The role requires 2+ years of tax return experience, active PTIN, state licenses, and strong communication skills. You’ll work from home, using video and web tools, and support a high-volume customer base across the United States.