Remote Tax Advisor & TurboTax Support Specialist

Intuit, Inc.; Fayetteville (AR); Remote; USD 30,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a tax preparation specialist for a virtual, customer-facing role supporting TurboTax customers. You will guide clients through tax preparation, provide explanations of tax terms, and deliver expert support to ensure accurate filings.

The position emphasizes strong communication, problem-solving, and adherence to compliance standards. Candidates should have 2+ years of federal and state return experience, PTIN ready, and the ability to work at least 20 hours per week.

Qualifications

• 2+ years of federal and state tax return prep for at least 30 clients per season.
• Active PTIN or ability to obtain one.
• Must reside in the United States.
• Willing to work minimum 20 hours per week.
• Working knowledge of Circular 230.
• Bilingual English/Spanish a plus.
• Proficient with computers and software.

Responsibilities

• This is a virtual, customer-facing role with video interactions.
• Provide tax advice and full service return preparation and signature.
• Answer product/software inquiries and perform tax calculations.
• Document customer interactions and resolve inquiries using defined processes.
• Meet KPI metrics and participate in training and development.

Skills

Tax prep

Customer service

Verbal/written comms

Bilingual EN/ES

Tech savvy

Job description

Intuit, Inc. is seeking a tax preparation specialist for a virtual, customer-facing role supporting TurboTax customers. You will guide clients through tax preparation, provide explanations of tax terms, and deliver expert support to ensure accurate filings.

The position emphasizes strong communication, problem-solving, and adherence to compliance standards. Candidates should have 2+ years of federal and state return experience, PTIN ready, and the ability to work at least 20 hours per week.