Remote Tax Advisor & Prep Specialist

Intuit, Inc.; Lincoln (NE); Remote; USD 21,000 - 34,000; Full time

Job summary

Intuit, Inc. is seeking a virtual tax professional with experience preparing federal and state 1040 returns. You will assist TurboTax customers with tax advice, return preparation, and software inquiries, delivering clear explanations using everyday language.

The role emphasizes high-quality customer interactions, strong empathy, and the ability to work with government websites and professional resources. A minimum of 20 hours per week is required, with training provided.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns.
• Strong communication and customer service skills.
• Willingness to obtain state licenses or PTIN as required.

Responsibilities

• This is a virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and meet KPI metrics.

Skills

Tax preparation experience

Customer service

Bilingual English/Spanish (a plus)

Tools

TurboTax (or tax software)

Job description

Intuit, Inc. is seeking a virtual tax professional with experience preparing federal and state 1040 returns. You will assist TurboTax customers with tax advice, return preparation, and software inquiries, delivering clear explanations using everyday language.

The role emphasizes high-quality customer interactions, strong empathy, and the ability to work with government websites and professional resources. A minimum of 20 hours per week is required, with training provided.