Remote Tax Advisor for Returns & Guidance

Intuit, Inc.; Canton (OH); Remote; USD 26.000 - 33.000; Teilzeit

Benefits dieser Stelle

Bonus

Equity rewards

Benefits

Zusammenfassung

Intuit, Inc. is seeking a highly motivated tax-prep specialist for a virtual, customer-facing role in the United States. You will provide expert guidance, perform tax return preparation using TurboTax, and explain tax concepts to customers with clarity.

Join a team focused on powering prosperity by delivering accurate, timely support, embracing technology, and upholding Intuit's commitment to customer delight. A minimum of 20 hours per week is required, with potential for growth and training.

Qualifikationen

• 2+ years of federal and state 1040 tax returns prepared for 30+ clients per season.
• Active PTIN and ability to obtain state licenses.
• Willing to work at least 20 hours per week.
• Proficient with TurboTax and related tax software.
• Strong verbal and written communication skills.
• Bilingual English/Spanish is a plus.
• Must reside in the United States.

Aufgaben

• This is a virtual, customer-facing role using Smartlook to interact with customers.
• Provide tax advice, full service return preparation and signature, and answer product questions.
• Create high-quality customer interactions with empathy and expertise.
• Document customer interactions and comply with procedures.
• Meet KPI metrics and participate in pilot projects and trainings.

Kenntnisse

Tax prep

Customer service

Communication skills

Problem solving

Fast-paced work

Willing to learn

Laptop with internet

Ausbildung

PTIN credential

State licenses/certificates

Tools

TurboTax

Smartlook

Jobbeschreibung

Intuit, Inc. is seeking a highly motivated tax-prep specialist for a virtual, customer-facing role in the United States. You will provide expert guidance, perform tax return preparation using TurboTax, and explain tax concepts to customers with clarity.

Join a team focused on powering prosperity by delivering accurate, timely support, embracing technology, and upholding Intuit's commitment to customer delight. A minimum of 20 hours per week is required, with potential for growth and training.