Remote Tax Advisor (CPA/EA) for TurboTax Help

Intuit, Inc.; Bakersfield (CA); Remote; USD 40,000 - 51,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking highly motivated tax professionals to assist customers virtually in completing their taxes using TurboTax products.

You will provide expert guidance, tax preparation, and explanations of tax concepts to help customers confidently file their returns. Ideal candidates hold an active CPA/EA/Practicing Attorney credential with 2+ years of federal/state 1040 experience and strong customer service skills.

Qualifications

• Must hold an active unrestricted credential: CPA, EA, or practicing attorney.
• 2+ years of federal/state 1040 tax return prep for 30+ clients per season.
• Must have PTIN and state licenses/certs as applicable.
• Must reside in the United States and have reliable internet.

Responsibilities

• Assist customers virtually to complete tax returns using TurboTax.
• Provide tax guidance, calculations, and full-service return preparation.
• Create high-quality customer interactions with empathy and expertise.
• Document interactions and meet KPI targets and program goals.
• Participate in training, cross-training, and compliance programs.

Skills

Active CPA/EA/Attny credential

Tax preparation experience

Customer communication

Video-based support

Strong research skills

Proficient with tax software

English/Spanish bilingual

Tools

TurboTax

Job description

Intuit, Inc. is seeking highly motivated tax professionals to assist customers virtually in completing their taxes using TurboTax products.

You will provide expert guidance, tax preparation, and explanations of tax concepts to help customers confidently file their returns. Ideal candidates hold an active CPA/EA/Practicing Attorney credential with 2+ years of federal/state 1040 experience and strong customer service skills.