Remote Tax Advisor | CPA/EA Expert for TurboTax Help

Intuit, Inc.; Morristown (NJ); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. is hiring tax professionals to assist TurboTax customers through virtual interactions. You will provide expert tax guidance, perform full-service return preparation, and explain complex tax terms in clear language.

The role emphasizes customer empathy, accuracy, and adherence to security standards. Qualified candidates hold an active CPA/EA/Attorney credential with 2+ years of 1040 experience, PTIN, and ability to work at least 20 hours weekly.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney.
• 2+ years of federal/state 1040 tax returns experience for 30+ clients per season.
• Must have PTIN and state licenses as applicable.
• Willing to work minimum 20 hours per week.
• Strict adherence to Circular 230 and security standards.

Responsibilities

• Virtual, customer-facing role using video communications software.
• Provide tax advice and full service return preparation with signature.
• Explain tax terms and guidance in plain language.
• Research tax questions using government sites and professional resources.
• Document customer interactions and meet KPI metrics.

Skills

CPA/EA/Attorney

Tax preparation

Video/phone support

Bilingual English/Spanish

Education

No specific degree required

Tools

TurboTax

Job description

Intuit, Inc. is hiring tax professionals to assist TurboTax customers through virtual interactions. You will provide expert tax guidance, perform full-service return preparation, and explain complex tax terms in clear language.

The role emphasizes customer empathy, accuracy, and adherence to security standards. Qualified candidates hold an active CPA/EA/Attorney credential with 2+ years of 1040 experience, PTIN, and ability to work at least 20 hours weekly.