Remote Tax Advisor (CPA/EA) for TurboTax Guidance

Intuit, Inc.; Springfield (OH); Remote; USD 34,000 - 43,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential (CPA/EA/Practicing Attorney) to help TurboTax customers complete their taxes remotely.

You will provide expert guidance, tax preparation, and explanations of tax terms, using video interactions and accessible language to empower customers to file accurately. This role requires strong communication, 20+ hours/week availability, and US residency.

Qualifications

• Must possess active unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience.
• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Must possess or be able to obtain related state licenses, PTIN, and other required credentials.

Responsibilities

• Assist TurboTax customers remotely via video communications software.
• Provide tax advice, full service return preparation and explanations of tax terms.
• Document customer interactions and meet KPI metrics.

Skills

Unrestricted credential

Tax preparation experience

Customer service

Bilingual English/Spanish

Education

CPA

EA

Practicing Attorney

Tools

TurboTax

Tax software

Job description

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential (CPA/EA/Practicing Attorney) to help TurboTax customers complete their taxes remotely.

You will provide expert guidance, tax preparation, and explanations of tax terms, using video interactions and accessible language to empower customers to file accurately. This role requires strong communication, 20+ hours/week availability, and US residency.