Remote Tax Advisor (CPA/EA) — Expert Returns & Support

Intuit, Inc.; Grand Rapids (MI); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers via virtual video interactions. You will provide expert tax guidance, prepare returns, and explain tax terms to empower customers to complete their taxes with confidence.

You will leverage TurboTax resources and government sites to deliver accurate answers, while meeting KPIs and participating in training and development as required. This is a remote, nationwide opportunity.

Qualifications

• Must possess an active unrestricted credential: CPA, EA, or practicing attorney with strong tax preparation experience.
• 2+ years of recent federal and state individual 1040 tax return preparation experience for at least 30 clients per season.

Responsibilities

• Interact with customers through virtual video and audio tools.
• Provide tax advice and full-service return preparation and signing.
• Address product/software inquiries and tax calculations.
• Use government resources and team expertise to deliver accurate answers.
• Document customer interactions and maintain KPI-driven performance.
• Complete required training and comply with policy requirements.
• Work from a dedicated, secure internet connection.

Skills

Active unrestricted credential

Tax preparation

Customer service

Video communications

Tools

TurboTax

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers via virtual video interactions. You will provide expert tax guidance, prepare returns, and explain tax terms to empower customers to complete their taxes with confidence.

You will leverage TurboTax resources and government sites to deliver accurate answers, while meeting KPIs and participating in training and development as required. This is a remote, nationwide opportunity.