Remote Tax Advisor (CPA/EA/Attorney) - TurboTax Expert

Intuit, Inc.; Topeka (KS); Remote; USD 30,000 - 52,000; Full time

Job summary

Intuit, Inc. is seeking a remote tax expert to help TurboTax customers complete federal and state returns. You will provide expert guidance, perform full-service preparation, and explain tax concepts clearly using plain language.

A valid CPA/EA/attorney credential and PTIN are required, with 2+ years of recent 1040 experience. Ideal candidates are self-motivated, able to work 20+ hours weekly, and comfortable with video interactions.

Qualifications

• This job requires an active unrestricted credential (CPA/EA/Attorney) with strong tax preparation experience.
• Minimum 2+ years of federal and state 1040 prep for a large client base during peak season.
• Must hold or be able to obtain state licenses, permits, or bonds as needed.
• Active PTIN required; familiarity with tax software and TurboTax is a plus.
• Bilingual English/Spanish is advantageous for customer interactions.

Responsibilities

• Virtual customer-facing role using video communications to assist customers.
• Provide tax advice, full service return preparation, and product inquiries.
• Deliver high quality customer interactions with empathy and tax expertise.
• Utilize government resources and team knowledge to answer customer questions.
• Document interactions and meet KPIs and program goals.
• Participate in training, pilots, and cross-training as required.

Skills

Active credential (CPA/EA/Attorney)

Tax preparation experience

PTIN

Circular 230 knowledge

Bilingual English/Spanish

Job description

Intuit, Inc. is seeking a remote tax expert to help TurboTax customers complete federal and state returns. You will provide expert guidance, perform full-service preparation, and explain tax concepts clearly using plain language.

A valid CPA/EA/attorney credential and PTIN are required, with 2+ years of recent 1040 experience. Ideal candidates are self-motivated, able to work 20+ hours weekly, and comfortable with video interactions.