Remote Tax Advisor (CPA/EA/Attorney)

Intuit, Inc.; Olympia Fields (IL); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers from a virtual, customer-facing environment. Candidates should have an active CPA/EA/Practicing Attorney credential and strong tax knowledge to provide guidance, tax preparation, and explanations of terms.

The role emphasizes clear communication, timely problem solving, and adherence to compliance requirements. Training and ongoing development are provided to support performance goals.

Qualifications

• Active unrestricted credential: CPA/EA or practicing attorney with tax prep experience.
• 2+ years of federal/state individual 1040 returns preparation for at least 30 clients per season.
• Willing to obtain state licenses/certificates as needed.
• PTIN required.
• Willing to work a minimum of 20 hours per week.

Responsibilities

• Virtual, customer-facing role using video software to interact with customers.
• Assist TurboTax customers with tax returns: advice, full service prep and signature, product questions, and tax calculations.
• Create high quality customer interactions using empathy and tax expertise.
• Use government/professional resources and team expertise to deliver accurate answers in plain language.
• Document customer interactions and meet KPI metrics and Big Bet Goals.

Skills

Tax knowledge

Customer service

Video/phone communication

Critical thinking

Problem solving

Tools

Commercial tax software

Job description

Intuit, Inc. is seeking a qualified tax professional to assist TurboTax customers from a virtual, customer-facing environment. Candidates should have an active CPA/EA/Practicing Attorney credential and strong tax knowledge to provide guidance, tax preparation, and explanations of terms.

The role emphasizes clear communication, timely problem solving, and adherence to compliance requirements. Training and ongoing development are provided to support performance goals.