Remote Tax Advisor - CPA/EA/Attorney

Intuit, Inc.; Fort Washington (MD); Remote; USD 38,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking a highly qualified tax professional to assist TurboTax customers with tax preparation and expert guidance. This is a virtual role requiring an unrestricted credential (CPA/EA/Attorney) and strong communication skills.

You will help customers complete their federal and state returns, explain tax terms, and ensure accurate, compliant filings. The role emphasizes customer delight, efficient problem solving, and collaboration with teams to deliver top-notch service while

Qualifications

• Active unrestricted credential required (CPA, EA, or Practicing Attorney).
• 2+ years of federal/state individual 1040 tax return prep for 30+ clients per season using commercial tax software.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return prep and signature, and product inquiries.
• Deliver high quality customer interactions with empathy and deep tax knowledge.
• Reference government and professional resources to provide accurate answers in plain language.
• Apply policies to troubleshoot and resolve tax advice and prep inquiries.
• Document customer interactions and meet KPI metrics and big bets goals.
• Participate in pilots, projects and trainings as required.

Skills

Tax preparation

Customer service

Communication

Video conferencing

Problem solving

Fast-paced

Education

CPA/EA/Practicing Attorney

Tools

TurboTax

Tax software

Job description

Intuit, Inc. is seeking a highly qualified tax professional to assist TurboTax customers with tax preparation and expert guidance. This is a virtual role requiring an unrestricted credential (CPA/EA/Attorney) and strong communication skills.

You will help customers complete their federal and state returns, explain tax terms, and ensure accurate, compliant filings. The role emphasizes customer delight, efficient problem solving, and collaboration with teams to deliver top-notch service while