Remote Tax Advisor (CPA/EA/Attorney)

Intuit, Inc.; Columbia (MD); Remote; USD 38,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will guide clients through their federal and state returns, provide expert tax explanations, and support product usage while delivering a friendly, confident customer experience.

The role emphasizes strong communication, rapid problem solving, and adherence to compliance standards. Residency in the United States is required, with compensation reflecting location and performance.

Qualifications

• Must possess active unrestricted credential (CPA/EA or Practicing Attorney) and strong tax preparation experience.
• 2+ years of federal/state 1040 return preparation experience for many clients per season.

Responsibilities

• Virtual, customer-facing role using video communications to assist TurboTax customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax terms, document interactions, and meet KPI benchmarks.

Skills

Tax expertise

Customer service

Video conferencing

Bilingual EN/ES

TurboTax knowledge

Tools

TurboTax

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will guide clients through their federal and state returns, provide expert tax explanations, and support product usage while delivering a friendly, confident customer experience.

The role emphasizes strong communication, rapid problem solving, and adherence to compliance standards. Residency in the United States is required, with compensation reflecting location and performance.