Remote Tax Advisor (CPA/EA/Attorney)

Intuit, Inc.; North Las Vegas (NV); Remote; USD 32,000 - 50,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax-expert with an active credential to assist TurboTax customers remotely. You will guide customers through tax returns, provide explanations of complex terms, and perform full-service preparation with attention to accuracy and customer satisfaction.

The role emphasizes excellent communication, use of state-of-the-art video tools, and adherence to company processes. A strong knowledge of tax laws and proactive problem solving are essential.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years preparing federal/state 1040s for 30+ clients per season using tax software.
• State licenses/certificates/bonds as required.
• PTIN active.

Responsibilities

• Interact with customers via video using our software.
• Provide tax advice and full-service return preparation and signature.
• Explain tax terms and guide customers to correct answers in plain language.
• Document customer interactions and work toward KPI targets.
• Complete required training and development as determined by the business.

Skills

Customer service

Tax knowledge

Communication skills

Video/remote communication

Problem solving

Tools

TurboTax software

Video conferencing software

Job description

Intuit, Inc. is seeking a tax-expert with an active credential to assist TurboTax customers remotely. You will guide customers through tax returns, provide explanations of complex terms, and perform full-service preparation with attention to accuracy and customer satisfaction.

The role emphasizes excellent communication, use of state-of-the-art video tools, and adherence to company processes. A strong knowledge of tax laws and proactive problem solving are essential.