Remote Tax Advisor: CPA/EA/Attorney

Intuit, Inc.

Alpharetta (GA)

Remote

USD 39,000 - 51,000

Part time

10 hours ago
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Benefits offered by this job

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Job summary

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential to assist TurboTax customers with tax preparation and explanations of tax and technical terms.

This is a virtual, customer-facing role using video communications to deliver accurate guidance and build trust. You will leverage government resources, training, and team expertise to resolve inquiries, document interactions, and meet KPIs.

Qualifications

  • Must possess an active unrestricted credential: CPA, EA, or Practicing Attorney with tax preparation experience.
  • 2+ years of federal and state 1040 prep for at least 30 clients per season using commercial tax software.
  • Must possess an active PTIN and be willing to work a minimum of 20 hours per week.
  • Bilingual English/Spanish is a plus; strong verbal and written communication required.

Responsibilities

  • Interact with customers via video communications (Smartlook) for tax guidance and return preparation.
  • Provide tax advice, full-service return preparation and signature, and answer product/software questions.
  • Document customer interactions and work toward meeting KPI metrics and project goals.
  • Participate in training, compliance, and up-skilling as required by the business.

Skills

Active credential (CPA/EA/Practitioner
2+ years tax prep experience
PTIN
Bilingual English/Spanish (a plus)
Excellent communication skills
Reside in United States
Video/remote customer service

Job description

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential to assist TurboTax customers with tax preparation and explanations of tax and technical terms.

This is a virtual, customer-facing role using video communications to deliver accurate guidance and build trust. You will leverage government resources, training, and team expertise to resolve inquiries, document interactions, and meet KPIs.

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