Remote Tax Advisor (CPA/EA) – 1040 Specialist

Intuit, Inc.; Springfield (IL); Remote; USD 37,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential to assist TurboTax customers in completing their federal and state returns.

You will provide expert guidance, tax preparation, and explanations of tax terms via virtual video interactions. Responsibilities include full-service return preparation, tax calculations, and product inquiries, with emphasis on clear communication and customer empathy.

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax prep experience.
• 2+ years of federal/state individual 1040 tax return prep experience for many clients per season using tax software.

Responsibilities

• Assist TurboTax customers with tax returns, do full-service preparation and signature.
• Provide tax guidance, product and software inquiries, tax calculations, and explanations in plain language.
• Document customer interactions and meet KPI metrics and project goals.

Skills

Tax knowledge

Customer service

Communication

Bilingual English/Spanish

Education

CPA/EA/Practicing Attorney credential

Tools

TurboTax

Job description

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential to assist TurboTax customers in completing their federal and state returns.

You will provide expert guidance, tax preparation, and explanations of tax terms via virtual video interactions. Responsibilities include full-service return preparation, tax calculations, and product inquiries, with emphasis on clear communication and customer empathy.