Remote Systems Engineer: Patch Management & Automation

Humana; New York (NY); Remote; USD 81,000 - 110,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Disability and life insurance

Job summary

Humana is seeking a Systems Engineer - Patch Management to drive patching and vulnerability remediation for Windows and Linux servers and workstations across development, test, and production. You will deploy updates with MECM/SCCM, Ansible, PowerShell, and Bash, monitor deployments, and ensure compliance within defined SLAs.

The role collaborates with infrastructure, security, and change management teams to improve automation and reduce remediation timelines.

Qualifications

• 3+ years of experience in systems administration, infrastructure operations, patch management, or a related technical role.
• Hands-on experience supporting Windows Server and/or Linux environments.
• Experience with enterprise patch management and automation technologies, including MECM/SCCM, Ansible, PowerShell and/or Bash.
• Experience troubleshooting operating system patching, deployment, and remediation failures.
• Understanding of vulnerability management, security remediation, CVEs, and patch compliance concepts.
• Working knowledge of Active Directory, DNS, networking, server infrastructure, and virtualization technologies.
• Experience working within formal change management and production support processes.
• Ability to analyze patch compliance data, identify remediation priorities, and drive issues to resolution.
• Ability to work independently on Level 2 incidents and remediation activities while appropriately escalating complex issues.

Responsibilities

• Execute scheduled patching for Windows and Linux servers and workstations across development, test, and production environments.
• Deploy operating system and security updates using MECM/SCCM, Ansible, PowerShell, Bash, and related automation tools.
• Monitor patch deployments and validate successful installation following scheduled maintenance windows.
• Maintain patching groups, deployment schedules, maintenance windows, and device targeting.
• Support accelerated patching and remediation of critical and internet-facing vulnerabilities requiring shortened remediation timelines.
• Track patch compliance and remediation progress against established SLAs, security requirements, and compliance targets.
• Identify and remediate systems that are non-compliant, missing patches, offline, experiencing recurring patch failures, pending reboots, or outside maintenance windows.
• Troubleshoot patching and deployment failures, including client health, connectivity, disk space, installation, reboot, configuration, and dependency issues.
• Perform manual remediation when automated patching is unsuccessful.
• Validate system health and patch compliance following remediation activities.
• Provide patching status, exception, failure, and remediation reporting.
• Identify recurring patch failures, operational gaps, and opportunities for automation.
• Develop and support automation using PowerShell, Ansible, Bash, or similar technologies.
• Reduce manual patching and remediation activities through standardized and repeatable automation.
• Improve patch deployment success rates and reduce recurring failure conditions.
• Maintain patching documentation, operational runbooks, troubleshooting procedures, and knowledge articles.
• Escalate complex technical issues to senior engineering or platform teams when appropriate.

Skills

Windows Server

Linux

MECM/SCCM

Ansible

PowerShell

Bash

Vulnerability Management

Active Directory

DNS

Networking

Virtualization

Change Management

Incident Remediation

Tools

MECM/SCCM

Ansible

PowerShell

Bash

Job description

Humana is seeking a Systems Engineer - Patch Management to drive patching and vulnerability remediation for Windows and Linux servers and workstations across development, test, and production. You will deploy updates with MECM/SCCM, Ansible, PowerShell, and Bash, monitor deployments, and ensure compliance within defined SLAs.

The role collaborates with infrastructure, security, and change management teams to improve automation and reduce remediation timelines.