Remote Patch Management Systems Engineer

Humana; Arlington (VA); Remote; USD 81,000 - 110,000; Full time

Job summary

Humana is seeking a Systems Engineer - Patch Management to execute, monitor, and improve enterprise patching and vulnerability remediation across Windows and Linux servers and workstations.

You will collaborate with infrastructure, security, and change management teams to resolve patching issues, automate processes, and ensure compliance with SLAs and security requirements while maintaining system health and documentation.

Qualifications

• 3+ years of experience in systems administration, infrastructure operations, patch management, or related technical role.
• Hands-on experience with Windows Server and Linux environments.
• Experience with enterprise patch management and automation technologies incl. MECM/SCCM, Ansible, PowerShell and/or Bash.
• Experience troubleshooting OS patching, deployment, and remediation failures.
• Understanding of vulnerability management, CVEs, and patch compliance concepts.
• Working knowledge of AD, DNS, networking, server infrastructure, and virtualization.
• Experience with formal change management and production support processes.
• Ability to analyze patch compliance data and drive remediation to resolution.
• Ability to work independently on Level 2 incidents and remediation activities.

Responsibilities

• Execute scheduled patching for Windows and Linux servers and workstations across environments.
• Deploy OS and security updates using MECM/SCCM, Ansible, PowerShell, Bash, and related tools.
• Monitor patch deployments and validate successful installations within maintenance windows.
• Maintain patching groups, deployment schedules, and device targeting.
• Support accelerated patching and remediation of critical vulnerabilities.
• Track patch compliance and remediation progress against SLAs and security requirements.
• Identify and remediate non-compliant or offline systems and failures.
• Troubleshoot patching and deployment failures and perform manual remediation when needed.
• Provide patching status, exceptions, and remediation reporting.
• Develop and support automation to reduce manual patching activities.

Skills

Systems administration

Windows/Linux

Patch management

Troubleshooting

Patch analytics

Incident management

Automation

Automation development

Automation tooling

Tools

MECM/SCCM

Ansible

PowerShell

Bash

Qualys

ServiceNow

Job description

Humana is seeking a Systems Engineer - Patch Management to execute, monitor, and improve enterprise patching and vulnerability remediation across Windows and Linux servers and workstations.

You will collaborate with infrastructure, security, and change management teams to resolve patching issues, automate processes, and ensure compliance with SLAs and security requirements while maintaining system health and documentation.