REMOTE - Systems Analyst II - Financial Systems - R9359

CareSource; United States; Remote; USD 70,000 - 114,000; Full time

Job summary

A leading company in the insurance industry is seeking a Systems Analyst II to enhance applications used by Sales Operations and Member Revenue. The role involves analyzing business needs, defining system requirements, and facilitating communication between technical teams and business users. Ideal candidates will have a strong background in business analysis, with experience in SAP systems and a Bachelor's degree in a relevant field.

Qualifications

• Minimum 2 years of experience in business analysis and system design.
• Preferred experience in Sales Operations and Broker Sales.
• Familiarity with cloud computing and AI applications.

Responsibilities

• Collaborate with stakeholders to gather and document IT requirements.
• Conduct root cause analysis and recommend solutions.
• Utilize Agile methodology for project management.

Skills

Analytical skills

Problem-solving

Communication

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Business Administration

Tools

SAP

SQL

Job description

Join to apply for the REMOTE - Systems Analyst II - Financial Systems - R9359 role at CareSource

IT Talent Acquisition Advisor II at CareSource

Job Summary
The Systems Analyst II - IT Business Systems Analyst is responsible for analyzing business needs, defining system requirements, and delivering solutions that enhance applications utilized by Sales Operations, Broker Sales, and Member Revenue business domains. This role involves collaborating with key business users and stakeholders to ensure that technology solutions align with business objectives. The analyst will facilitate communication between technical teams and business users, ensuring effective implementation and support of these systems.

Essential Functions

1. Collaborate with business stakeholders to gather, analyze, and document requirements for IT solutions related to sales operations and member revenue.
2. Serve as a liaison between technical teams and business users, ensuring clear communication and understanding of project goals.
3. Conduct root cause analysis to identify issues and recommend solutions.
4. Facilitate planning, analysis, design, and implementation of IT solutions, ensuring alignment with business objectives.
5. Perform gap analysis to identify areas for process and system improvements.
6. Assist in developing test plans, test cases, and user acceptance testing (UAT).
7. Drive medium to large enhancements, overseeing planning, development, and implementation.
8. Utilize Agile methodology to manage project tasks and deliverables.
9. Support creation of training materials and conduct training sessions for end-users.
10. Monitor project progress and provide status updates to stakeholders.
11. Perform development and configuration as needed.
12. Assist with production support as needed.
13. Perform other duties as requested.

Education and Experience

• Bachelor’s degree in Information Technology, Business Administration, or related field, or equivalent experience (minimum 2 years).
• At least 2 years of experience in business analysis, requirements gathering, and system design.
• Preferred experience in Sales Operations, Broker Sales, and Member Revenue processes.
• Familiarity with business process modeling and improvement methodologies.
• Knowledge of cloud computing and AI applications.
• Familiarity with Change and Release Management practices.
• Experience with SAP systems (e.g., SAP Agent Performance Management, SAP BTP, SAP FS-CD) or related systems.
• Proficiency in SQL.

Competencies, Knowledge, and Skills

• Strong analytical, problem-solving, and communication skills.
• Ability to build effective relationships with stakeholders.
• Experience with requirements elicitation and documentation.
• Understanding of project and software development lifecycles.
• Flexibility and adaptability to organizational changes.
• Ability to prioritize and work independently or collaboratively.

Licensure and Certification

• Certifications related to core systems (e.g., Facets, CCA, SAP, CRMs) preferred.
• Certifications in Agile, SAFE, or Business/System Analysis preferred.

Working Conditions

• Office environment; may require sitting or standing for extended periods.

Compensation Range

$70,800.00 - $113,200.00, based on education, experience, and role scope. Additional bonuses and total rewards are included.

Employment Details

• Full-time
• Mid-Senior level
• Information Technology, Insurance industry

CareSource is an Equal Opportunity Employer committed to diversity and inclusion.