Remote Support Advisor Online Payment Platform Dutch Speaker

Blu Selection; Kentucky; Remote; USD 10,000 - 60,000; Full time

Job summary

A multinational organization, located in Athens, is seeking an Online Payment Platform Support Advisor. This role offers the opportunity to provide exceptional customer service for prestigious global brands while working remotely from home. Key requirements include being a native Dutch speaker, having a good level of English, and possessing strong problem-solving skills. The role comes with competitive salary options and a complete relocation package for non-local applicants.

Benefits

Competitive salary options

Complete relocation package

Insurance and discounts

Free Greek classes

Qualifications

• Professional, friendly, and highly reliable.
• Fast learner eager to develop new skills.
• Adaptable to different situations and challenges.

Responsibilities

• Answer incoming customer queries promptly.
• Identify issues and provide effective solutions.
• Record customer data accurately in the CRM system.
• Provide ad-hoc support as required.
• Collaborate as a team player for project success.

Skills

Native Dutch speaker

Good level of English

Empathy

Strong problem-solving skills

Customer service experience

Job description

Located in Athens - one of Greece’s hippest cities - you will be able to combine professional growth with an incredible life experience.Your responsibilities and impact as a Online Payment Platform Support Advisor will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;

• Answering incoming customer queries promptly

• Identifying issues and providing effective solutions to ensure customer satisfaction

• Recording customer data accurately in the CRM system

• Providing ad-hoc support as required

• Being a team player and collaborating for the success of the team and project

Skills, qualifications and interests you need to succeed in this role:

• You are a native Dutch speaker with a good level of English

• You are professional, friendly and with empathy

• You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills

• You are a fast learner and eager to develop new skills

• A previous experience in Customer Service is a big advantage

• EU Citizenship or valid work permit for Greece is required

What’s in it for you?

• A full-time job, 40 hours a week, completelyworking from home(needs to be located around Athens)

• Competitive salary options with or without accommodation.

• Schedule: available to work in rotative shifts from Monday to Sunday between 10AM and 19PM

• A Quality Certified Management Company

A complete relocation package for non-local applicants including:

• Flight ticket to Athens

• Hotel accommodation for 4weeks with breakfast

• Assistance in finding a flat + real estate agency fee paid by the company

• Other benefits: insurance, vouchers, discounts, free Greek classes, events, outings and parties all year round

Your Future Company:
Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!