Remote Subrogation & Claims Support Specialist

Illinois Casualty Compa; Oregon; Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Work from home

Short-term incentive bonuses

401k plan

Health coverage (medical, dental, and視

Job summary

Illinois Casualty Company is seeking a Policy Services Assistant for an entry-level role aimed at supporting subrogation efforts and clerical tasks within the Policy Services Department. The position includes researching claims, coordinating with outside counsel, and calculating business income losses while assisting in day-to-day operations and communications with agents and policyholders.

The role reports to the Policy Services Supervisor and offers true work-from-home flexibility, a stable

Qualifications

• Associate's degree or at least 3 years' experience in the property and casualty insurance industry.
• Proficiency in reading and interpreting financial statements.
• Intermediate level proficiency in Microsoft Office including Word, Excel, Outlook, and PowerPoint.
• Ability to effectively communicate in both written and verbal form with agents, policyholders, claimants, and employees.
• Knowledge of and ability to apply mathematical functions including discounts, proportions, and percentages.

Responsibilities

• Research existing claims for potential subrogation recoveries.
• Coordinate with outside counsel to request information needed to recover payments.
• Identify subrogation claims within a state's statute of limitations.
• Calculate business income losses and enter data into calculation spreadsheets.
• Assist in clerical tasks and support the Policy Services Department.
• Respond to inquiries from agents, policyholders, claimants, and employees.
• Develop relationships with agents and staff to maintain customer service standards.
• Assist in negotiating and resolving escalated issues and complaints.

Skills

Financial statements

Microsoft Office

Communication

Problem solving

Data analysis

Multi-tasking

Education

Associate's degree

Job description

Illinois Casualty Company is seeking a Policy Services Assistant for an entry-level role aimed at supporting subrogation efforts and clerical tasks within the Policy Services Department. The position includes researching claims, coordinating with outside counsel, and calculating business income losses while assisting in day-to-day operations and communications with agents and policyholders.

The role reports to the Policy Services Supervisor and offers true work-from-home flexibility, a stable