Remote Staff Backend Engineer - AI Context & Observability

Grafana Labs; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

100% Remote

RSUs included

30 days annual leave

Onboarding & global inclusion

Job summary

Grafana Labs is remote-first and building an AI-native data intelligence system to empower agents with governed access to enterprise context. This Staff Backend Engineer role focuses on architecture, ingestion, indexing, and retrieval services for a scalable, multi-tenant SaaS platform.

You will work on agent-facing retrieval workflows, observability, and production-grade SaaS foundations, with high autonomy and cross-team collaboration.

Qualifications

• Proven ability to build production-grade software.
• Hands-on experience with AI tech and practical ML/LLM workloads.
• Experience with cloud-native environments (AWS, GCP, Azure).

Responsibilities

• Design and ship core backend services for context ingestion and retrieval.
• Define multi-tenant SaaS foundation with isolation, quotas, and audit logs.
• Build APIs for agent-facing retrieval workflows and integrations.
• Collaborate with product and infra teams to balance speed and reliability.
• Instrument services with metrics, logs, traces, and alerts.

Skills

Production-grade software

AI experience

Cloud-native

Observability

Cross-team collaboration

Tools

Looker

Tableau

PowerBI

Snowflake

DataBricks

Job description

Grafana Labs is remote-first and building an AI-native data intelligence system to empower agents with governed access to enterprise context. This Staff Backend Engineer role focuses on architecture, ingestion, indexing, and retrieval services for a scalable, multi-tenant SaaS platform.

You will work on agent-facing retrieval workflows, observability, and production-grade SaaS foundations, with high autonomy and cross-team collaboration.