Remote Sr, Account Manager

Lensa; Westfield (IN); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading mortgage services company as a Wholesale Loan Processor. You will provide processing and sales support for loan applications, ensuring compliance and facilitating communication between brokers and company departments. This role offers comprehensive healthcare plans, training programs, and a supportive work environment, all while working remotely.

Benefits

Comprehensive healthcare plans

401(k) match

Employee referral bonuses

Educational Reimbursement

Discounts on fitness and retail

Qualifications

• At least five years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations related to the GFE.

Responsibilities

• Main contact for communication and support between the Broker and various departments.
• Monitor pipeline to ensure timely funding of loans.
• Ensure compliance deadlines are met regarding pre-disclosures and approvals.

Skills

Communication

Organizational Skills

Customer Service

Confidentiality

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

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Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Provide excellent customer service.
3. Pull or verify credit reports, flood certificates, and review appraisals as needed.
4. Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitor incoming documents from Brokers, verifying the data collected and submitted.
6. Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
7. Proactively monitor pipeline to ensure timely funding of loans.
8. Meet with Account Executives regarding their pipelines and provide daily updates.
9. Communicate with the Broker at least every other day and update all necessary parties.
10. Enter required data into the computer system and maintain data accuracy.
11. Inform the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, and other related items.
12. Order Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations related to the GFE.
• High organizational skills and ability to work on multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties, handling office machines, sitting for extended periods, and normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills and working knowledge of Microsoft Office products.
• Education and experience equivalent to a Bachelor’s degree.
• At least five years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services - Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers, and financial institutions with access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. More info at: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% contributed.
• Access to discounts on fitness, restaurants, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational Reimbursement.
• Support through Carrington Charitable Foundation, which contributes to community causes. Visit: carringtoncf.org.

Carrington is an equal opportunity employer. We consider applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, protected veterans status, disability, or other protected categories. Reasonable accommodations are available for qualified applicants with disabilities unless undue hardship occurs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting