Remote - Specialist 3, Fraud Operations

Green Dot; United States; Remote; USD 33,000 - 51,000; Full time

Job summary

A leading company in payment solutions is seeking a Fraud Analyst to work remotely across the United States. The role involves investigating fraudulent activities, utilizing SQL and Excel, and presenting findings. Ideal candidates will have experience in analytical roles and strong communication skills.

Qualifications

• Minimum 2 years of experience in an analytical role, preferably in financial services.
• High-level proficiency in Excel and SQL.

Responsibilities

• Conduct investigations of suspicious account activity related to fraud schemes.
• Execute SQL data pulls and batch processes for fraud investigations.
• Present findings and recommendations from investigations.

Skills

Analytical Skills

Communication

SQL

Excel

Education

Bachelor’s Degree

Job description

We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.

At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.

JOB DESCRIPTION

This role will require working in the Blue Ash, OH office.

You will be responsible for examining account activity using various proprietary and industry tools to detect and prevent fraudulent activity, as well as investigating suspected, alleged, or known internal and external fraud against Green Dot and its customers.

Responsibilities:

• Conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes, involving highly confidential data and communication with external and internal partners.
• Execute SQL data pulls and batch processes related to fraud investigations.
• Present findings and recommendations from fraud investigations.
• Recommend actions on merchants, accounts, and fraud strategy for rules implementation.
• Utilize and understand all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities.
• Assist with minor database administration activities.
• Process daily queue work or email referrals as needed to support the Fraud Operations team.
• Communicate with partners regarding current research requests.
• Use sound judgment to plan and accomplish goals under general supervision.

Do you have a nonlinear career path? Do you have unique experience that would be useful in this role? Are you the type of person who brings creative solutions when faced with dynamic challenges? Tell us why you would be a great fit!

Required qualifications:

• Minimum 2 years of professional experience in an analytical role, preferably in the financial services industry or fraud operations.
• High-level proficiency in Excel and SQL.
• Strong verbal and written communication skills.

Nice to Have:

Bachelor’s Degree or relevant professional certifications.

Position Type: Regular

Pay Range: The targeted base salary for this position is $33,900 to $50,900 per year. Final compensation will depend on qualifications, expertise, and geographical location.

Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that reflects a variety of backgrounds, perspectives, and skills. We believe that greater inclusivity enhances our work environment. Additionally, Green Dot offers reasonable accommodations upon request and respects applicants' privacy rights.