Remote Spanish-Speaking Licensed Health Insurance Agent

MCI; Florida; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI is seeking a Spanish-speaking Licensed Health Insurance Agent working from home in the United States. You’ll help clients understand health plans, compare options, and guide enrollment while ensuring compliance with regulations. Strong communication in Spanish and a licensed health insurance credential are essential.

The role emphasizes client service, problem solving, and accurate record-keeping. You’ll collaborate with team members, stay current on market changes, and promote products to

Qualifications

• Must hold a valid Healthcare Insurance License.
• Strong communication in Spanish, both written and spoken.
• Experience in customer service or call center environments is preferred.

Responsibilities

• Provide information to customers about various healthcare options and insurance policies.
• Help customers choose the appropriate insurance policy that fits their needs.
• Engage with customers to understand their requirements and provide relevant solutions.
• Ensure that all activities and advice comply with insurance regulations and company policies.
• Deliver high-quality service to ensure customer satisfaction and retention.
• Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions.
• Maintain accurate and up-to-date customer information and documentation.
• Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers.
• Promote various insurance products and services to meet sales targets and business objectives.
• Resolve any concerns that customers may have with their insurance policies.
• Work closely with other team members and departments to ensure a cohesive customer service and policy management approach.
• Participate in ongoing training and professional development to maintain licensure and improve skills.

Skills

Spanish fluency

Health insurance knowledge

Customer service

Communication skills

Call center experience

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

MCI is seeking a Spanish-speaking Licensed Health Insurance Agent working from home in the United States. You’ll help clients understand health plans, compare options, and guide enrollment while ensuring compliance with regulations. Strong communication in Spanish and a licensed health insurance credential are essential.

The role emphasizes client service, problem solving, and accurate record-keeping. You’ll collaborate with team members, stay current on market changes, and promote products to