Remote Site Services Engineer — Autonomous Tech

Carter Machinery, Inc.; Richmond, Northern (VA, KY); Hybrid; USD 79,000 - 101,000; Full time

Job summary

Carter Machinery, Inc. is hiring a Site Services Engineer to support remote and autonomous technologies at customer sites across Mechanicville and Richmond, VA. The role emphasizes deploying CAT Command RC and Autonomy, training customers, and coordinating with CAT engineering for product updates.

The successful candidate will analyze site data, lead deployment projects, travel as needed, and work with cross-functional teams to improve operations using advanced automation solutions.

Qualifications

• Experience with CAT Command and autonomy technologies.
• Strong understanding of field data analysis and site performance metrics.
• Excellent communication with customers and internal teams.

Responsibilities

• Collaborate with sales, product support, and field teams to deploy CAT Autonomous and Remote-Control products.
• Develop site-based performance measurements with Site Services and Performance teams.
• Provide customer and sales training on RC and Autonomy as needed.
• Lead deployment projects for Command RC and Autonomy solutions and coordinate with CAT for updates and refinements.
• Travel to customer sites as needed and support data acquisition with customer software specialists.

Skills

Command RC & Autonomy

Tools

CAT Command Technology

Job description

Carter Machinery, Inc. is hiring a Site Services Engineer to support remote and autonomous technologies at customer sites across Mechanicville and Richmond, VA. The role emphasizes deploying CAT Command RC and Autonomy, training customers, and coordinating with CAT engineering for product updates.

The successful candidate will analyze site data, lead deployment projects, travel as needed, and work with cross-functional teams to improve operations using advanced automation solutions.