Remote Site Reliability Engineer - AWS & CI/CD

KnowBe4; United States; Remote; USD 130,000 - 155,000; Full time

Benefits offered by this job

Monthly bonuses

Employee referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification bonuses

Job summary

KnowBe4 is seeking a Site Reliability Engineer to help ensure our platforms are reliable, secure, scalable, and efficient. You will join a fast-paced, agile development environment and collaborate with engineers to improve deployment strategies, observability, and incident response.

The role emphasizes Terraform/OpenTofu-based infrastructure, GitLab CI/CD, and AWS-native services. Strong time-management and communication skills are essential for this remote US opportunity.

Qualifications

• BS/MS/Ph.D. or equivalent plus 5 years experience.
• Training in secure coding practices (preferred)
• Experience designing and operating high-scale patterns in AWS.
• Experience building and designing repeatable workflows for CI/CD (GitLab preferred)
• Ability to self-manage time across competing projects
• Ability to quickly understand and debug complex distributed systems

Responsibilities

• Work with other Site Reliability Engineers to build highly scalable, cloud native and resilient applications and infrastructure in AWS
• Maintain and improve extensible infrastructure-as-code using Terraform
• Learn, maintain, and improve our existing deployment strategies
• Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure
• Act as an escalation point for identifying and resolving the root cause for production incidents
• Provide assistance designing globally distributed systems and processes for the organization
• Identify deficiencies in our current applications and infrastructure and correct them when found
• Define new approaches and tailored solutions to complex technical problems
• Act as a project leader with other Site Reliability Engineers and ensure progress is communicated effectively to project stakeholders

Skills

Python

Ruby

Rust

CI/CD

Time management

Education

BS/MS/Ph.D. or equivalent

Tools

Terraform

OpenTofu

AWS CDK

GitLab

Git

DataDog

AWS

Job description

KnowBe4 is seeking a Site Reliability Engineer to help ensure our platforms are reliable, secure, scalable, and efficient. You will join a fast-paced, agile development environment and collaborate with engineers to improve deployment strategies, observability, and incident response.

The role emphasizes Terraform/OpenTofu-based infrastructure, GitLab CI/CD, and AWS-native services. Strong time-management and communication skills are essential for this remote US opportunity.