Remote Shopify Shop App Annotator – Part-Time Contract

mercor; United States; Remote; USD 55,000 - 69,000; Full time

Job summary

Mercor connects elite creative and technical talent with leading AI research labs. The company is headquartered in San Francisco and seeks a Contract Shopify Shop App Agent Annotator to work remotely in the United States.

The role focuses on evaluating shopper conversations, identifying the turning point of thumbs-down feedback, and tagging issues with primary and secondary domains. You will write concise rationales for labeling decisions, maintain consistency across conversations, and work

Qualifications

• Rule discipline to apply a fixed taxonomy consistently.
• Comfort reading structured traces to understand agent actions.
• Restraint under ambiguity to use the unknown label appropriately.
• Clear, concise written English for explaining labeling decisions.

Responsibilities

• Evaluate full shopper-agent conversations, including tool calls and their outcomes.
• Identify the specific turn that received a thumbs-down from the shopper.
• Classify the issue with a primary domain tag and a specific secondary tag.
• Write concise comments explaining the shopper's intent, the agent's actions, and the rationale for the tags.
• Work independently and asynchronously to maintain consistency in tagging across conversations.

Job description

Mercor connects elite creative and technical talent with leading AI research labs. The company is headquartered in San Francisco and seeks a Contract Shopify Shop App Agent Annotator to work remotely in the United States.

The role focuses on evaluating shopper conversations, identifying the turning point of thumbs-down feedback, and tagging issues with primary and secondary domains. You will write concise rationales for labeling decisions, maintain consistency across conversations, and work