Remote Services Technician - MAS

Lensa; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading career site as a Remote Services Technician with Mobile Auto Solutions. This role involves remote vehicle diagnostics, customer interaction, and collaboration with technical teams. Ideal candidates will have a high school diploma and relevant experience, with a pay range of $22 to $30 per hour.

Benefits

Medical, dental, vision benefits

401(k)

Paid time off

Qualifications

• 4+ years related service technician experience preferred.

Responsibilities

• Provide information and direction on vehicle diagnostics and technical solutions.
• Carry out duties and remotely connect to vehicles for diagnostic scans.
• Document all customer interactions in the database.

Skills

Knowledge of OE scan tools

Ability to service A/C systems

Diagnostic skills in the automotive trade

Basic computer knowledge

Willingness to update job knowledge

Education

High school diploma or GED

Job description

Join to apply for the Remote Services Technician - MAS role at Lensa

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Join to apply for the Remote Services Technician - MAS role at Lensa

Lensa is the leading career site for job seekers at every stage of their career. Our client, Gerber Collision & Glass, is seeking professionals. Apply via Lensa today!

Company: Mobile Auto Solutions

***** This is NOT a work from home position *****

This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available.

Welcome to Mobile Auto Solutions (MAS)! Calibrate a Career That Keeps Growing.

We invite you to join our team! MAS offers a great place to launch and grow your career. As we continue to grow, we have endless opportunities for you to grow with us!

The Automotive Diagnostic Technician's primary responsibility and accountability comprises customer interaction via telephone and online chat, remote vehicle testing and diagnosis, results reporting, and invoice generation. The Automotive Diagnostic Technician works in alignment with all team members and is committed to being a dedicated Brand Ambassador of The Boyd Group at all times.

MAS recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Minimum Requirements

• High school diploma or GED
• 4+ years related service technician experience preferred

Job Responsibilities

• Provide information and direction on vehicle diagnostics and technical solutions to internal customers via telephone and supported equipment
• Carry out duties and remotely connect to vehicles to complete diagnostic scans and calibrations
• Document all customer interactions in the database
• Work within groups of technicians and software development teams to improve products and services
• Maximize first-time resolution of customer queries
• Provide training support and basic technical support to customers and employees as required
• Other duties, as assigned

Skills/Experience

• Knowledge of OE scan tools and wiring repair procedures
• Ability to service A/C systems
• Diagnostic skills in the automotive trade
• Basic computer knowledge, including email, spreadsheets, and messaging systems
• Willingness to update job knowledge through educational opportunities

Additional Information

• Pay Range: $22 to $30 an hour, based on experience
• Schedule: Full-Time Monday to Friday 8 am-5 pm
• Benefits include medical, dental, vision, 401(k), paid time off, and more
• Equal opportunity employer committed to diversity and inclusion