Remote Senior Technical Account Manager - Ansible Platform

Red Hat; Pennsylvania; On-site; USD 96,000 - 154,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement 401(k) with employer match

Paid time off and holidays

Paid parental leave plans

Job summary

Red Hat is seeking an enterprise-level engineer for the FSI Technical Account Management team to work remotely in the Central or Eastern United States. You will partner with a financial services customer to provide architectural guidance for the Red Hat Ansible Automation Platform.

Responsibilities include acting as a liaison across Red Hat, delivering portfolio updates, assisting with upgrades, and staying current with technologies in automation, containers, and orchestration.

Qualifications

• Experience with Ansible Automation Platform and similar automation technologies.
• Experience with configuration management, application deployment, and infrastructure orchestration.
• Bachelor's degree in a technology-related discipline (computer science or engineering is an advantage).

Responsibilities

• Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams.
• Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation.
• Learn and stay current with new technologies including container orchestration, registries, build strategies, microservices, and automation environments.
• Specialize in Ansible Automation Platform, providing expertise on its implementation and use.
• Manage customer cases with clear documentation and collaborate with engineering, R&D, product management, and technical support teams.

Skills

Customer engagement

Ansible Automation Platform

Communication skills

Cross-team collaboration

Technical reviews

Education

Bachelor's degree in a technology-related discipline

Tools

Docker

Kubernetes

Git

RPM-based Linux

Job description

Red Hat is seeking an enterprise-level engineer for the FSI Technical Account Management team to work remotely in the Central or Eastern United States. You will partner with a financial services customer to provide architectural guidance for the Red Hat Ansible Automation Platform.

Responsibilities include acting as a liaison across Red Hat, delivering portfolio updates, assisting with upgrades, and staying current with technologies in automation, containers, and orchestration.