Remote Senior Tax Specialist & Advisor

Intuit, Inc.; Westminster (MD); A distancia; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

Intuit, Inc. is hiring for a fully remote tax professional to assist TurboTax customers with preparing federal and state returns, offering tax guidance, and answering technical questions.

The role emphasizes accuracy, empathy, and clear communication via video interactions. Candidates should hold an active unrestricted credential (CPA/EA/Attorneys) and have 2+ years of experience filing 1040s for multiple clients per season, plus proficiency with TurboTax and other tax software.

Formación

• Active unrestricted credential (CPA/EA/Attorney) with tax prep experience.
• 2+ years of federal/state 1040 return prep for at least 30 clients per season.
• Must possess or obtain related state licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Willing to work a minimum of 20 hours per week.
• Working knowledge of Circular 230.
• Proficient with technology; solid computer skills.
• Bilingual English/Spanish is a plus.

Responsabilidades

• This is a virtual, customer-facing role; you will use video communications to interact with customers.
• Provide tax advice, full-service return preparation and signature, and product inquiries.
• Create high quality customer interactions using empathy and tax knowledge.
• Utilize government sites and resources to deliver accurate answers.
• Document customer interactions and meet KPI metrics.
• Participate in training and compliance programs as required.

Conocimientos

Tax preparation expertise

Customer service

Video/Audio communication

Bilingual English/Spanish

Attention to detail

Computer skills

Educación

CPA/EA/Attorney license

Herramientas

TurboTax

Descripción del empleo

Intuit, Inc. is hiring for a fully remote tax professional to assist TurboTax customers with preparing federal and state returns, offering tax guidance, and answering technical questions.

The role emphasizes accuracy, empathy, and clear communication via video interactions. Candidates should hold an active unrestricted credential (CPA/EA/Attorneys) and have 2+ years of experience filing 1040s for multiple clients per season, plus proficiency with TurboTax and other tax software.