Remote Senior Tax Advisor (CPA/EA/Attorney)

Intuit, Inc.; Riverdale Park (MD); Remote; USD 38,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential (CPA/EA/Practicing Attorney) for a virtual TurboTax support role.

You will guide customers through federal and state returns, provide explanations of tax terms, and deliver accurate tax preparation with confidence. You will use secure video tools to interact with customers, apply tax laws, and document all interactions while meeting KPI targets.

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) required.
• 2+ years of federal and state 1040 preparation for 30+ clients per season using commercial tax software.
• State licenses/certifications or ability to obtain, and PTIN required.

Responsibilities

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, and handle product inquiries and tax calculations.
• Document customer interactions and strive to meet KPI metrics and training requirements.

Skills

Tax expertise

Customer service

Communication

Critical thinking

Technical proficiency

Tools

Smartlook

Tax software

Job description

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential (CPA/EA/Practicing Attorney) for a virtual TurboTax support role.

You will guide customers through federal and state returns, provide explanations of tax terms, and deliver accurate tax preparation with confidence. You will use secure video tools to interact with customers, apply tax laws, and document all interactions while meeting KPI targets.