Remote Senior Medical Collections Specialist

University of Miami; Florida; Remote; USD 55,000 - 70,000; Full time

Job summary

The University of Miami Health System is seeking a Senior Medical Collector to join our team in a remote-capable role based in Medley, FL. The position focuses on accurate patient demographics and proper funding sources to ensure timely billing and collection processes.

You will work with patients, insurers, and physician offices to resolve issues and maximize reimbursements while upholding University policies and standards. Strong communication and discretion are essential for success.

Qualifications

• High School diploma or equivalent required.
• Minimum 3 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Effective oral and written communication.

Responsibilities

• Contacts payers and patients to collect on outstanding accounts.
• Identifies patterns of patient and insurance concerns.
• Handles incoming patients’ questions and concerns, and documents them appropriately.
• Prepares reports on items assigned and recommends plans of action.
• Responds to over-the-phone and in-person inquiries from patients and insurance carriers.
• Coordinates the resolution of patient accounts and verifies demographic and insurance information.
• Works on accounts receivables in assigned areas to maximize reimbursement.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Attention to detail

Accounting knowledge

Discretion

Communication

Independent worker

Education

High School diploma or equivalent

Job description

The University of Miami Health System is seeking a Senior Medical Collector to join our team in a remote-capable role based in Medley, FL. The position focuses on accurate patient demographics and proper funding sources to ensure timely billing and collection processes.

You will work with patients, insurers, and physician offices to resolve issues and maximize reimbursements while upholding University policies and standards. Strong communication and discretion are essential for success.