Remote Senior Commercial Insurance Account Manager Trucking

Insurance Office of America; Draper (UT); Hybrid; USD 88,000 - 95,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid holidays

Paid vacation

Paid sick time

401K with employer match

Professional growth

Work-life balance

Community service

Supportive teammates

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. You will coordinate day-to-day administrative tasks, resolve complex issues, and ensure accuracy across policy administration and billing.

The role requires an active P&C license and experience in commercial transportation/trucking. Hybrid work may be required with some onsite presence to meet business needs.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active licensing required; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor accounts receivable and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy.

Skills

Account management

Insurance industry knowledge

Active license

Communication skills

MS Office

Education

High School Diploma

CIC designation (preferred)

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. You will coordinate day-to-day administrative tasks, resolve complex issues, and ensure accuracy across policy administration and billing.

The role requires an active P&C license and experience in commercial transportation/trucking. Hybrid work may be required with some onsite presence to meet business needs.