Remote Senior Client Services Coordinator | Appeals Expert

CorroHealth, Inc.; Northern (KY); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly salary

Medical/Dental/Vision Insurance

Equipment provided

401k program

PTO: 80 hours accrued, annually

9 paid holidays

Tuition reimbursement

Professional growth

Job summary

CorroHealth is seeking a Senior Client Service Coordinator for a remote role within the United States. The position focuses on resolving complex client service issues, with emphasis on UM Appeals, and mentoring team members to improve performance and client outcomes.

Ideal candidates have 1–2 years in healthcare appeals workflows, familiarity with payer requirements, and strong communication and organizational skills. Remote work is supported, with standard EST business hours.

Qualifications

• 1–2 years in healthcare appeals workflows, including managing appeal submissions
• Knowledge of healthcare revenue cycle operations, including denials management and appeals resolution
• Experience with hospital EMRs and payer portals preferred
• Experience as a Business Analyst or Project Manager preferred

Responsibilities

• Lead resolution of complex client service issues and act as escalation point
• Serve as SME in UM Appeals and other key workflows
• Monitor and analyze operational performance and deliver actionable insights
• Develop training resources and mentor new team members
• Collaborate with Strategic Advisors, technical and operational stakeholders to resolve escalated issues

Skills

Interpersonal skills

Communication

Time management

Problem solving

Cross-functional collaboration

Attention to HIPAA/HITECH

Education

High School Diploma

Bachelor’s degree

Tools

Salesforce

MS Outlook

PowerPoint

Word

Excel

Job description

CorroHealth is seeking a Senior Client Service Coordinator for a remote role within the United States. The position focuses on resolving complex client service issues, with emphasis on UM Appeals, and mentoring team members to improve performance and client outcomes.

Ideal candidates have 1–2 years in healthcare appeals workflows, familiarity with payer requirements, and strong communication and organizational skills. Remote work is supported, with standard EST business hours.