Remote Senior Claims Examiner: Complex Liability & Coverage

Arthur J. Gallagher & Co. (AJG); Torrance (CA); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career development

Collaborative culture

Global reach

Job summary

Gallagher is seeking a Senior Claims Examiner in California for a remote role. You will manage complex liability claims, analyze coverage, review investigations, and advise on settlements while coordinating with defense counsel and reinsurers.

You will mentor junior adjusters, maintain high productivity, and ensure compliance with standards, delivering cost-effective outcomes and client service excellence.

Qualifications

• Required: High school diploma and 7 years related experience in the applicable specialty claims area.
• Demonstrated ability to handle unique/challenging claims issues at a senior adjuster level.
• Appropriately licensed and/or certified in all states where claims are handled or able to obtain licenses per local requirements.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Manages the full life cycle of complex general liability claims in accordance with PLCA guidelines and client expectations.
• Analyzes coverage, assigns and reviews investigations, evaluates damages, and recommends settlement strategies.
• Prepares timely reports for reinsurers, JPAs, and Superpools, and maintains accurate statistical data.
• Directs defense counsel, controls litigation costs, and attends mediations or settlement conferences as needed.
• Actively pursues subrogation opportunities and adjusts reserves based on claim developments.
• Drafts coverage letters, negotiates settlements, and ensures compliance with statutory and ethical standards.
• Provides guidance to junior adjusters and supports client file reviews.
• Maintains a minimum billing productivity of 80% daily and performs other duties as assigned.

Skills

Complex liability claims

Senior adjuster level

Licensed in multiple states

Education

High school diploma

Bachelor's degree preferred

Tools

Claims software

Job description

Gallagher is seeking a Senior Claims Examiner in California for a remote role. You will manage complex liability claims, analyze coverage, review investigations, and advise on settlements while coordinating with defense counsel and reinsurers.

You will mentor junior adjusters, maintain high productivity, and ensure compliance with standards, delivering cost-effective outcomes and client service excellence.