Remote Senior Care Advocate Navigator (Canada)

Openkrill; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Sailor Health is seeking a Remote Advocacy Care Navigator to guide existing patients into Sailor Health's advocacy services, coordinating onboarding and ongoing support. You will serve as a steady, compassionate voice, helping patients access resources beyond therapy sessions and ensuring clear, warm communication throughout the process.

The role blends care coordination with empathy, requiring strong organization and comfort with tools like Google Workspace, Healthie EHR, and HubSpot.

Qualifications

• Experience in healthcare, customer service, or administrative support is a plus.
• Ability to support patients with warmth, clarity, and attention to detail.

Responsibilities

• Conduct intro calls with existing patients interested in Sailor Health's advocacy services.
• Guide patients through the advocacy onboarding process with warmth and clarity.
• Coordinate with the advocacy team to ensure smooth transitions and follow-through.
• Manage patient communications across multiple stages, including follow-ups and reassignments.
• Utilize tools like Google Workspace, Healthie, and HubSpot to keep records accurate.

Skills

Empathetic communication

Strong organization

Tech-savvy

Clear communicator

Tools

Google Workspace

Healthie EHR

HubSpot CRM

Job description

Sailor Health is seeking a Remote Advocacy Care Navigator to guide existing patients into Sailor Health's advocacy services, coordinating onboarding and ongoing support. You will serve as a steady, compassionate voice, helping patients access resources beyond therapy sessions and ensuring clear, warm communication throughout the process.

The role blends care coordination with empathy, requiring strong organization and comfort with tools like Google Workspace, Healthie EHR, and HubSpot.