Remote Senior Business Systems Lead

Superior Dental Care, Inc.; Oklahoma City (OK); Remote; USD 90,000 - 120,000; Full time

Job summary

Medical Mutual is seeking a senior Business Systems Specialist to lead development and testing of complex system modifications across Claims, Membership, Billing, and Customer Care. You will guide ISD, coordinate with external vendors, and communicate system changes to users and training teams.

This role emphasizes project leadership, strong QA, and cross-functional collaboration. You will mentor junior staff, analyze business requirements, and ensure system integrity while handling multiple

Qualifications

• Bachelor’s degree in business administration or related field or equivalent combination of education and experience.
• 5 years progressive experience as a Business Systems Specialist or equivalent experience with software quality assurance and testing processing systems in multiple operational departments.

Responsibilities

• Acts as a project leader in the development and testing of major system modifications. Acts as a consultant to other departments regarding the impact of system changes.
• Analyzes, evaluates and/or recommends business requirements for new or enhanced systems. Works with Information System Development (ISD) to ensure system integrity.
• Analyzes systems issues to determine system or procedural problems. Researches recreate and monitors reported issues using procedural and technical system documentation.
• Provide technical and testing guidance to more junior staff in support of major system troubleshooting, system modifications and documentation.
• Performs other duties as assigned.

Skills

Project Management

Research techniques

System analysis

Analytical thinking

Education

Bachelor’s degree in business administration or related field

Tools

Power BI

Tableau

SQL tools

Microsoft Office

Job description

Medical Mutual is seeking a senior Business Systems Specialist to lead development and testing of complex system modifications across Claims, Membership, Billing, and Customer Care. You will guide ISD, coordinate with external vendors, and communicate system changes to users and training teams.

This role emphasizes project leadership, strong QA, and cross-functional collaboration. You will mentor junior staff, analyze business requirements, and ensure system integrity while handling multiple