Remote Senior Billing Specialist - SaaS & Automation Focus

Relativity; Seattle (WA); Remote; USD 60,000 - 90,000; Full time

Job summary

Relativity is looking for a Billing Specialist with extensive experience in invoicing and billing processes, particularly for SaaS products. This remote/hybrid position manages contract processes for a global customer base, ensuring efficient billing cycles and customer account management.

Candidates should have a strong financial background, proficiency in software like Salesforce and Zuora, and the ability to collaborate across multifunctional teams. The salary range is competitive, starting from $60,000 to $90,000, depending on experience.

Qualifications

• 5+ years of invoicing and billing experience, preferably with SaaS products.
• Proficiency in billing and revenue management software.
• Strong analytical and problem-solving skills.

Responsibilities

• Process all contracts across product lines for a global customer base.
• Execute billing cycles across all product lines for new business and renewals.
• Manage customer usage commit balance, license extensions, and new license requests.

Skills

Accounts Receivable (AR)

Billing

Communication

Customer Service

Data Entry

Enterprise Resource Planning (ERP) Systems

Invoices

Microsoft Excel

Payment Processing

Education

Bachelor’s degree in Business, Finance, or Accounting

Tools

Zuora

Salesforce

Workday

Job description

Relativity is looking for a Billing Specialist with extensive experience in invoicing and billing processes, particularly for SaaS products. This remote/hybrid position manages contract processes for a global customer base, ensuring efficient billing cycles and customer account management.

Candidates should have a strong financial background, proficiency in software like Salesforce and Zuora, and the ability to collaborate across multifunctional teams. The salary range is competitive, starting from $60,000 to $90,000, depending on experience.