Remote Senior Beauty Advisor: Skincare & E-commerce Pro

Placements24; United States; Remote; USD 11,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Product discounts

Job summary

Placements24 is seeking a remote Senior E-commerce Beauty Advisor to join a fast-growing online beauty retailer. You will provide expert skincare, makeup, and haircare advice, assist with product selection, and drive sales through personalized recommendations and exceptional service in a fully remote role based in South Africa.

Ideal candidates have 4+ years in the beauty industry, strong communication skills, and a proven track record in online retail.

Qualifications

• 4+ years of experience in the beauty industry.
• Strong understanding of skincare, makeup and haircare products.
• Excellent written and verbal communication skills.

Responsibilities

• Provide expert beauty advice to online customers via chat, email and video.
• Assist customers with product selection, usage instructions, and troubleshooting.
• Respond to inquiries in a timely, professional, and empathetic manner.
• Process orders, returns, and exchanges efficiently, ensuring satisfaction.
• Educate customers on new launches, promotions, and trends.
• Identify opportunities to upsell and cross-sell based on customer needs.

Skills

Beauty industry experience

Excellent communication

Online customer engagement

Tools

CRM software

Job description

Placements24 is seeking a remote Senior E-commerce Beauty Advisor to join a fast-growing online beauty retailer. You will provide expert skincare, makeup, and haircare advice, assist with product selection, and drive sales through personalized recommendations and exceptional service in a fully remote role based in South Africa.

Ideal candidates have 4+ years in the beauty industry, strong communication skills, and a proven track record in online retail.