Remote Salesforce Project Manager - CRM Delivery Lead

dentsu

United States

Remote

USD 69,000 - 86,000

Full time

14 days+
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Benefits offered by this job

Permanent contract
Flexible schedule
Certifications plan
Home office
Public transport subsidy
Health insurance
Omega in action
Professional development

Job summary

Omega CRM, a Merkle & Dentsu company, is seeking a Project Manager to drive Salesforce projects from planning to delivery in Madrid, with remote options. The role emphasizes leading teams, managing scope and budget, and delivering high-quality customer experiences.

The ideal candidate brings 5+ years in project management, hands-on Salesforce Service Cloud and Marketing Cloud experience, and strong English communication. Permanent, full-time, with home office and development opportunities.

Qualifications

  • +5 years of experience in Project Management roles, successfully leading Salesforce projects.
  • +3 years of experience participating in end-to-end CRM implementation processes.
  • Hands-on experience with Salesforce Service Cloud and Marketing Cloud.
  • Proven experience with Agile methodologies (SCRUM) and Jira.
  • Professional proficiency in English (Medium-High level).

Responsibilities

  • Drive and oversee delivery of assigned projects within time, cost, and quality constraints.
  • Provide pre-sales support: solution design, estimation, planning, and client expectations.
  • Assign and supervise team tasks, manage vacations and absences.
  • Monitor progress, ensure deadlines, scope, and budget adherence.
  • Lead project demos and client communications; manage risk and changes.
  • Ensure deliverables meet quality standards and capture lessons learned.

Skills

Salesforce CRM
Agile methodologies
Jira
English proficiency
Stakeholder communication

Tools

Salesforce Service Cloud
Salesforce Marketing Cloud

Job description

Omega CRM, a Merkle & Dentsu company, is seeking a Project Manager to drive Salesforce projects from planning to delivery in Madrid, with remote options. The role emphasizes leading teams, managing scope and budget, and delivering high-quality customer experiences.

The ideal candidate brings 5+ years in project management, hands-on Salesforce Service Cloud and Marketing Cloud experience, and strong English communication. Permanent, full-time, with home office and development opportunities.

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