Remote Salesforce Project Manager – AI & Cloud

NeuraFlash, LLC; Northern (KY); Hybrid; USD 87,000 - 266,000; Full time

Job summary

NeuraFlash, Part of Accenture is hiring a Salesforce Project Manager to lead mid-market and enterprise Salesforce projects, focusing on AI and digital service solutions. You’ll drive requirements, manage stakeholders, and guide cross-functional teams through design, pilot, and delivery cycles.

The role demands strong analytical and consultative thinking, experience with Agile practices, and comfort presenting to VP/Director-level stakeholders.

Qualifications

• 5+ years project management experience on Salesforce or similar platforms.
• Experience in professional services/consulting environments.
• Proven ability to run Agile projects and groom user stories.
• Experience with estimation, SOW/Change Orders, and client contracting.
• Delivery leadership on Salesforce/AI projects.

Responsibilities

• Monitor and manage project financials, scope, and schedule to ensure the project stays on track for assigned client projects
• Drive implementations of high-quality AI and digital service solutions
• Act as the primary day-to-day point of contact for the client and the operational aspects of the project, with a focus on building strong customer relationships
• Facilitate or co-lead with the customer project manager regular status meetings with the project team, sponsors, and all stakeholders
• Lead client-facing Outcomes and Business Objectives sessions at project kickoff, defining success metrics, desired business outcomes, and measurable goals. Then track and report progress against those metrics throughout the engagement
• Support requirements ownership across the engagement. Partnering with the SA to ensure business requirements are clearly captured, groomed, and traceable through delivery
• Comfort in owning user story creation and leading grooming sessions alongside the Solution Architect, owning the quality of user stories and acceptance criteria, and being able to present and speak to them confidently with clients and project teams
• Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions
• Facilitate and support User Acceptance Testing (UAT), including coordinating test plans, tracking defects, and driving resolution with the project team
• Support end-user training efforts by coordinating training logistics, contributing to training materials, and ensuring readiness across client stakeholder groups
• Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects
• Coordinate with the Solution & Technical Architects to ensure that client business requirements are effectively incorporated into design specifications
• Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery
• Bring a high level of energy and enthusiasm to NeuraFlash, part of Accenture every day

Skills

Project management

Agile / Scrum

Stakeholder management

Client communication

Salesforce delivery

Education

Bachelor's Degree

Tools

Salesforce Platform

Sales Cloud

Service Cloud

Salesforce Admin Certification

Job description

NeuraFlash, Part of Accenture is hiring a Salesforce Project Manager to lead mid-market and enterprise Salesforce projects, focusing on AI and digital service solutions. You’ll drive requirements, manage stakeholders, and guide cross-functional teams through design, pilot, and delivery cycles.

The role demands strong analytical and consultative thinking, experience with Agile practices, and comfort presenting to VP/Director-level stakeholders.