Remote Salesforce PM for Financial Services CRM

First Citizens Bank; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

First Citizens Bank is seeking a Product Manager to lead the General Bank Salesforce product roadmap, aligning business needs with the Salesforce Financial Services Cloud platform. You’ll coordinate development, drive enhancements, and monitor market trends to optimize CRM effectiveness and associate experience.

The role emphasizes collaboration across Consumer, Business Banking, Treasury, and Merchant services, requiring strong analytical skills and a track record in product management within

Qualifications

• Bachelor’s Degree and 6 years of experience in Product Management OR High School Diploma or GED and 10 years of experience in Product Management.
• Deep understanding of Salesforce functionality and integration options.
• Financial Services industry experience in Consumer and Business Banking, Treasury and Merchant services preferred.

Responsibilities

• Development - assists in all stages of development for a business product from planning to launch and monitoring progress.
• Product Management - ensures products are developed with a coordinated strategy and resolves issues.

Skills

Communication (Written and Verbal)

Product Development

Product Knowledge

Continuous Improvement

Drives for Results

Education

Bachelor’s degree

High School Diploma or GED + 10 years experience

Tools

Salesforce

Job description

First Citizens Bank is seeking a Product Manager to lead the General Bank Salesforce product roadmap, aligning business needs with the Salesforce Financial Services Cloud platform. You’ll coordinate development, drive enhancements, and monitor market trends to optimize CRM effectiveness and associate experience.

The role emphasizes collaboration across Consumer, Business Banking, Treasury, and Merchant services, requiring strong analytical skills and a track record in product management within