Remote Salesforce FSC Architect — OmniStudio & FSC Lead

Cognizant; Olympia (WA); Remote; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays

401(k) plan

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Salesforce FSC Technical Architect to design and deliver scalable Salesforce FSC solutions for Banking and Financial Services clients. You will lead end-to-end architecture, collaborate with stakeholders, and provide technical leadership and governance.

You will implement FSC, OmniStudio, and Marketing Cloud, build onboarding journeys, define integration architecture via REST/SOAP APIs and MuleSoft, and ensure security and best practices.

Qualifications

• Strong expertise in Salesforce FSC and OmniStudio, including OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
• Hands-on experience with Apex, LWC, Flow, REST/SOAP APIs, and integration architecture.
• Banking/Financial Services domain experience with scalable Salesforce solutions.
• Experience with Copado deployments, Jira, Confluence, monitoring and troubleshooting.
• Experience leading teams with strong communication and problem-solving skills.

Responsibilities

• Lead end-to-end Salesforce technical architecture and solution design.
• Design and implement FSC, OmniStudio, and Marketing Cloud solutions.
• Build onboarding, servicing, and engagement journeys with OmniScripts, FlexCards, and DataRaptors.
• Define integration architecture using REST/SOAP APIs, MuleSoft, and external banking systems.
• Ensure security, governance, and best practices while mentoring and guiding architecture decisions.

Skills

Salesforce FSC

OmniStudio

Apex

LWC

Flow

REST/SOAP APIs

integration architecture

Copado

Jira

Confluence

communication

problem-solving

Tools

Copado

Jira

Confluence

Job description

Cognizant is seeking a Salesforce FSC Technical Architect to design and deliver scalable Salesforce FSC solutions for Banking and Financial Services clients. You will lead end-to-end architecture, collaborate with stakeholders, and provide technical leadership and governance.

You will implement FSC, OmniStudio, and Marketing Cloud, build onboarding journeys, define integration architecture via REST/SOAP APIs and MuleSoft, and ensure security and best practices.