Remote Salesforce CRM Administrator for 300+ Users

Pencor Services, Inc.; Palmerton (Carbon County); On-site; USD 65,000 - 90,000; Full time

Job summary

PenTeleData is seeking an experienced CRM Systems Administrator to manage and support the CRM platform for 300+ users. The role focuses on user adoption, business value, and secure, scalable configuration.

Requirements include residency in Pennsylvania, Salesforce Administrator Certification, and 2+ years of CRM admin experience. Strong skills in SOQL/SOSL, Apex, JavaScript, HTML/CSS and tools like Jira, DocuSign, Conga are expected.

Qualifications

• Must have residency in Pennsylvania and Salesforce certification.
• 2+ years experience as a CRM Systems Administrator.
• Proficiency with Salesforce Sales/Service Cloud and related tools.
• Experience with CPQ, Conga, and data automation is a plus.

Responsibilities

• User management, system configuration and help desk support.
• Develop custom objects, fields, workflows, and validation rules.
• Create and maintain documentation for users and teams.
• Collaborate with colleagues and third-party tools.
• Coordinate with consultants/vendors as needed.
• Handle additional duties as assigned.

Skills

Salesforce Administrator Certification

Sales Cloud

Service Cloud

Field Service+

Shield

Ownership Backup

JIRA

DocuSign eSignature

Git/Bitbucket

Microsoft 365

SOQL/SOSL/Apex/JS/HTML/CSS

Communication skills

Problem solving

Self-motivation

Education

High School Diploma or GED

Tools

Conga Composer/Sign

CPQ

Job description

PenTeleData is seeking an experienced CRM Systems Administrator to manage and support the CRM platform for 300+ users. The role focuses on user adoption, business value, and secure, scalable configuration.

Requirements include residency in Pennsylvania, Salesforce Administrator Certification, and 2+ years of CRM admin experience. Strong skills in SOQL/SOSL, Apex, JavaScript, HTML/CSS and tools like Jira, DocuSign, Conga are expected.