Remote Sales Operations Strategist

Cognizant; Dover (DE); Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Sales Operations Specialist to serve as the operational backbone for the sales team in a fully remote role open to any qualified applicant in the United States. You will own data integrity, CRM hygiene, SOP governance, and the design of dashboards to drive revenue insights.

In this role you’ll automate and streamline workflows, develop Excel-based tools, and partner with Sales, Operations, and IT to implement process improvements, tracking their measurable impact for

Qualifications

• 3+ years of experience in Sales Operations or Revenue Operations.
• Deep understanding of sales processes, pipeline & CRM best practices.
• Strong analytical and problem-solving skills with data-driven recommendations.
• Experience owning and managing SOPs with cross-team communication.
• Ability to manage competing priorities in a fast-moving environment.
• Advanced Excel skills: pivot tables, XLOOKUP/VLOOKUP, dynamic charts, macros.
• Familiarity with automation tools; Salesforce workflows, Power Automate.
• Experience with project management tools and cross-functional collaboration.
• Excellent written and verbal communication; able to present findings to leadership.
• Salesforce admin experience is a plus.

Responsibilities

• Own data integrity, CRM hygiene, and systems/tools for revenue pipeline.
• Process and close signed contracts in Salesforce; coordinate with Operations.
• Design, build, and maintain sales performance reporting and dashboards.
• Manage SOP repository; ensure documentation is current and accessible.
• Adapt processes; translate strategy into updated procedures.
• Identify referenceable client accounts to support GTM initiatives.
• Own daily and recurring reporting; surface trends and risks to leadership.
• Maintain organized filing system for sales operations docs.

Skills

Sales Operations

CRM management

Data analytics

Process improvement

Project management

Tools

Microsoft Excel

Salesforce

Power Automate

Power Query

Job description

Cognizant is seeking a Sales Operations Specialist to serve as the operational backbone for the sales team in a fully remote role open to any qualified applicant in the United States. You will own data integrity, CRM hygiene, SOP governance, and the design of dashboards to drive revenue insights.

In this role you’ll automate and streamline workflows, develop Excel-based tools, and partner with Sales, Operations, and IT to implement process improvements, tracking their measurable impact for