Remote Sales Call Center Specialist

Talentify.io; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare services organization is seeking candidates for a remote customer service role. This position focuses on handling inbound contacts, scheduling tours, and nurturing relationships with potential patients, especially seniors. Ideal candidates will excel in communication, possess a strong understanding of Medicare, and adapt well in a supportive environment.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Work remotely anywhere within the continental U.S.

Qualifications

• 1-3 years of related phone contact work experience required.
• Knowledge of Medicare and Medicare Advantage programs preferred.
• Successful customer care sales experience is a plus.

Responsibilities

• Handle inbound calls from potential new members.
• Schedule VIP tours of medical centers for prospective members.
• Grow and nurture potential members toward becoming new patients.

Skills

Verbal Communication

Active Listening

Customer Care

Education

High school diploma or equivalent

Tools

Microsoft Office

Salesforce

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Comprehensive benefits package and great compensation
- Chance to make a positive impact on the lives of seniors and the communities served
- Supportive and collaborative work environment
- Engage in innovative practices within a rapidly expanding company

What to Expect (Job Responsibilities):
- Handle inbound calls from potential new members generated by local sales and marketing initiatives
- Maintain acceptable call metrics and performance standards, including effectiveness and quality
- Schedule VIP tours of medical centers for prospective members
- Invite prospects to local community events as requested
- Grow and nurture potential members toward becoming new patients

What is Required (Qualifications):
- High school diploma or equivalent required
- 1-3 years of related phone contact work experience required
- Strong verbal communication skills including active listening
- Proficiency with Microsoft Office products (i.e., Word, Excel, PowerPoint)
- Knowledge of Medicare and Medicare Advantage programs preferred

How to Stand Out (Preferred Qualifications):
- Successful experience in a service industry is strongly preferred
- Successful customer care sales experience is a plus
- Experience with community relations
- Experience working with seniors or Medicare-eligible individuals
- Knowledge of Salesforce is a plus

#HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #SeniorCare

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