Remote Sales

Trplane; Los Angeles (CA); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plan

Union benefits

Job summary

Trplane is seeking a Customer Service Representative to support our client organizations by scheduling appointments and following up with members who request information.

You will work one-on-one with members to ensure they understand available benefits, while collaborating with a team to serve various entities we engage with. Strong communication and a self-motivated, independent work style are essential, with the flexibility to work remotely as needed.

Qualifications

• Previous customer service experience is a plus.
• Must have strong communication skills.
• Must be personable and comfortable interacting with customers daily.
• Desire to participate in professional development and take on new responsibilities.

Responsibilities

• Schedule appointments and follow up with members who requested information.
• Work one-on-one with members to explain available benefits.
• Collaborate with the team to service various entities.

Skills

Customer service

Communication skills

Teamwork

Independence

Sales experience

Tools

Zoom

Job description

We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry.

Our primary function within these entities is to service their staff and ensure that they understand their benefits and what is available to them.

As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information.

You will work with them on a one-on-one basis to ensure that each member understands what is available to them.

We are seeking applicants with a career‑oriented mentality, exceptional customer service skills, eagerness to learn, and the ability to work independently as well as in a team to better service the various members and entities we work with.

Due to COVID-19; we are conducting our interviews 1 on 1 via Zoom and Zoom webinars to ensure the safety of our staff and applicants. Requirements:

• Must be a team player.
• Previous customer service and sales experience is a plus.
• Must have strong communication skills.
• Must be personable and comfortable interacting with customers daily.
• Desire to participate in professional development and take on new responsibilities.

Self‑motivated and comfortable working both independently and as part of a team. Customer service or customer relationship experience. Benefits:

• Health insurance reimbursement (upon qualification), life insurance, retirement plan, union benefits – our staff also belong to a union which includes benefits such as flexible hours, remote work optional and available.